Dispute Resolution Policy
- Step 1 — Email contact@twicebornministry.com; acknowledgment within 5 business days; response within 15 business days.
- Step 2 — Binding mediation within 45 days if Step 1 fails within 30 days.
- Step 3 — Internal board/church panel review; written decision within 30 business days.
- External forums only after good-faith exhaustion, where law permits; individual arbitration optional thereafter in Lake County, Ohio.
Mailing address: 167 Richmond Street #1003, Painesville OH 44077-3254